By purchasing from our online store you agree to our return policy in full as listed below:
You can return your items for a refund or exchange within 14 days of the order date. Please mail your package in a prepaid, insured, traceable method to the address below with the attention line to “Customer Service.”
Please put a note in your return package with your full name, order number, and whether you are looking to return or exchange the item.
The original shipping and handling charges are NOT refundable. D'Nature New York L.L.C. cannot be held responsible for packages that get lost shipping to hotel addresses or freight forwarding companies.
Unfortunately, return policy excludes limited time products or posted special items.
Items shipped to D'Nature outside of the return window (14 days), in used conditions, without a receipt, or not purchased at dnaturenewyork.com, MAY NOT be credited back or returned to you. D'Nature reserves the right to refuse any returns that do not meet the requirements at any time.
Bayside Marketplace 401 Biscayne Blvd Miami fl 33132 local N130 - 232S
Hours: 9AM-4PM EST