By purchasing from our online store you agree to our return policy in full as listed below. You can return your items for a prompt refund or exchange within 14 days of the order date. Please mail your package in a prepaid, insured, traceable method to the address below with the attention line to “Customer Service.” Please put a note in your return package with your full name, order number, and whether you are looking to return or exchange the item. The original shipping and handling charges are not refundable. This excludes limited or posted special items. Dnature New York L.L.C. cannot be held responsible for packages that get lost shipping to hotel addresses or freight forwarding companies.
All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday and Sunday will be processed on the next business day. will be processed in 1-3 business days if your order is received by 3:00 pm EST, depending on product availability.
Orders received after 3:00 pm EST will be processed on the next business day. Shipping inside of United State flat rate $ 10.00. Wordwide Shipping flat rate $ 25.00.